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Business managers often face major problems if they want to transform customer data into meaningful insights. 

In many instances, managers will use text analytics to collect customer data from multiple online sources. However, text analytics lacks data analysis capabilities, which means managers may be forced to commit significant time and resources to mine customer data sets on their own. 

Comparatively, Self-Service Text Analytics represents the next stage in the data analysis revolution. This data analysis service works in conjunction with text analytics and eliminates the need for data mining. That way, managers can avoid data mining headaches altogether. 

Self-Service Text Analytics provides managers with a free data analysis service that streamlines the process of visualizing customer data. Unlike a traditional data analysis service, Self-Service Text Analytics offers a fast, reliable interactive PDF (iPDF) report generation process. This process guarantees managers can generate actionable customer insights in a matter of minutes.  

To produce an interactive PDF (iPDF) report, a manager only needs to upload an Excel spreadsheet that includes user-generated content. Following the upload's completion, this manager will receive an interactive PDF (iPDF) report within about 15 minutes. 

Each interactive PDF (iPDF) report provides a glimpse into the customer journey. In fact, managers can use Self-Service Text Analytics to gain insights into many areas, including:

• Consumer Sentiment: Find out how customers feel about a brand, its products and its services.
• Customer Loyalty: Understand what drives customers to feel brand loyalty, along with factors that impact a company’s ability to gain customer trust.
• Customer Satisfaction: Assess whether customers feel good about a company’s products, services and support, as well as how a business can boost its customer satisfaction levels.

Ultimately, Self-Service Text Analytics provides managers with the customer insights they need to make informed business decisions. The service ensures managers can understand the “why” behind customer data, and as such, uncover innovative ways to drive a company past the competition.

Gain a Long-Lasting Competitive Advantage Thanks to Self-Service Text Analytics

Business managers constantly search for ways to help a company stand out from rivals. Yet few managers understand how to use customer data to obtain competitive insights.

Thanks to Self-Service Text Analytics, managers can maximize the value of customer data. Managers can craft interactive PDF (iPDF) reports based on a broad assortment of industry data, and as a result, learn how a business stacks up against the competition. Then, managers can update everyday business processes and tailor their business efforts to fulfill customer requests consistently.

Perhaps best of all, Self-Service Text Analytics makes it easy for managers across a company to work together to find ways to help a company gain a competitive edge.

Self-Service Text Analytics provides interactive PDF (iPDF) reports that are available digitally and present customer insights via charts, graphs and other visualizations. Plus, these reports can be shared via email and will maintain their appearance across all devices. This means managers in various departments can explore customer behaviors and trends together and take a data-driven approach to collaboration.

Lastly, Self-Service Text Analytics guarantees managers won’t have to sacrifice their operating budgets to obtain deep customer insights.

With Self-Service Text Analytics, managers can craft interactive PDF (iPDF) reports free of charge. The service can be used from any location, at any time, ensuring managers at companies of all sizes can reap the benefits of Self-Service Text Analytics.

Clearly, there’s a lot to like about Self-Service Text Analytics, particularly for managers who want to get the most out of customer data. By utilizing Self-Service Text Analytics today, managers should have no trouble retrieving actionable customer insights and helping a company accomplish its day-to-day goals.

Summary

Self-Service Text Analytics is quickly becoming a must-have data analysis service for business managers. The service allows managers to visualize both structured and unstructured customer data, ensuring managers can find ways to lead a company past the competition. In addition, Self-Service Text Analytics works in combination with text analytics, guaranteeing that managers can take a data-driven approach to drive ongoing business improvements. When it comes to data analysis, managers need all the help they can get. If managers utilize Self-Service Text Analytics, they can get the support they need to transform customer data into meaningful insights any time they choose.