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How to Establish Return on Investment: 3 Things You Need to Know

Establishing Return on Investment (ROI) remains essential for today’s businesses, particularly when it comes to evaluating the customer experience (CX). However, determining the best way to examine ROI can be difficult.

So what does i  

  • Customer Experience (CX)
  • KPIs
  • ROI
What Is Return on Investment (ROI) Exactly? Here’s What You Need to Know

Return on investment (ROI) remains crucial for businesses of all sizes – but why?

Understanding ROI delivers both immediate and long-lasting value, particularly for companies that want to bolster the customer experience (CX). However, id  

  • Customer Experience (CX)
  • Customer Loyalty
  • ROI
5 Questions to Ask Your Text Analytics Provider

Choosing a text analytics provider is rarely simple. Many text analytics companies claim to offer the best platform, but some may be better than others. And as a customer, how are you going to be able to choose the best platform for your business?  

  • Customer Experience (CX)
  • ROI
  • Text Analytics
How to Guarantee Your Data Analytics Project’s Success

Embarking on a data analytics project is an enormous commitment for businesses. Analytics can be expensive and can consume many resources, including budget, time, people, and hardware. A project’s success or failure can ultimately affect a b  

  • Business Process Improvement
  • Data Analysts
  • ROI
Shifting Business Focus from ROI to COI: The Cost of Ignoring

There’s no doubt that evaluating the bottom line of any endeavor is critical to all businesses. From small and midsized businesses (SMBs) to large corporations, the focus on return-on-investment (ROI) drives most business decisions. With tha  

  • Cost of Ignoring
  • Data Analytics
  • ROI
Assessing Your Text Analysis Options For the Best ROI

If you’ve already purchased text analysis software and don’t feel like you’re seeing the results you anticipated, you’re not alone. Most people who invest in text analysis software don’t see an ROI because they just don’t have the tale  

  • ROI
  • Text Analytics
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