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Social Media Analytics: A Business Differentiator

Although business managers may track “basic” social data such as likes, impressions and shares, this information alone is insufficient. Instead, managers require timely, pertinent social insights that deliver meaningful business value.  

  • Social Media
  • Solution as a Service
  • Text Analytics
Data Visualization: A Top Choice for Business Managers

Data visualization is quickly becoming a top choice for business managers. It enables managers to leverage high-quality charts, graphs and other illustrations to analyze large collections of customer data. As a result, managers can optimize the va  

  • Customer Experience (CX)
  • Text Analytics
  • Visualization
Take Your Company’s Consumer Safety Strategy to the Next Level

Although a company may have a consumer safety strategy in place, this business may need to do more to prevent product quality and safety issues from happening. Consumer safety problems can arise at any time. And when they occur, these issues can r  

  • Alerts+
  • Consumer Safety
  • Solution as a Service
Can Your Business Transform Customer Data into Meaningful Insights?

Business managers often face major problems if they want to transform customer data into meaningful insights. In many instances, managers will use text analytics to collect customer data from multiple online sources. However, text analytics lacks   

  • Customer Experience (CX)
  • iPDF
  • Self Service Text Analytics
Why Does Your Business Need Sentiment Analysis Reports?

Sentiment analysis reports help business managers understand why customers may choose one company over another, how customers feel about a brand and much more. As such, these reports can make or break a business, regardless of a company’s in  

  • Customer Experience (CX)
  • Sentiment Analysis
  • Text Analytics
How to Drive Customer Experience (CX) Improvements Every Day

A positive customer experience (CX) won’t take place in a vacuum. Instead, business managers must allocate significant time and resources to analyze customer behaviors and trends and use these insights to bolster a company’s products,   

  • Customer Experience (CX)
  • Solution as a Service
  • Text Analytics
The True Power of Text Analytics: What You Need to Know

For business managers who are incorporating customer data analysis into a business strategy, text analytics is a must-have. Text analytics helps managers collect a broad assortment of customer data. In fact, managers can use text analytics to obta  

  • Social Media
  • Solution as a Service
  • Text Analytics
Can You Transform Customer Data into Meaningful Insights in Just Minutes?

Most business managers want the latest and greatest customer data analysis technologies. Yet even with best-in-class data analysis tools in place, managers sometimes struggle to gain the insights they need to make informed business decisions. To i  

  • Customer Experience (CX)
  • iPDF
  • Self Service Text Analytics
What Are the Limitations of a “Basic” Consumer Safety Strategy?

Believe it or not, the effects of a “basic” consumer safety strategy often stretch across a business. And over an extended period of time, this strategy may do more harm than good for a company, its employees and its customers. A basic  

  • Alerts+
  • Consumer Safety
  • Solution as a Service
How Does Text Analytics Help Business Managers Speed Up the Data Analysis Cycle?

Text analytics represents a must-have data analysis solution for today’s business managers. In fact, it may prove to be a substantial time saver, particularly for managers rely on “outdated” data analysis technologies. For exampl  

  • Social Media
  • Solution as a Service
  • Text Analytics
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