Let’s face it – buying a smartphone is no easy decision. There are many top-of-the-line smartphones available, and most smartphone manufacturers claim to offer the latest and greatest mobile devices. Ultimately, selecting a smartphone requ
How business managers approach customer data can make a world of difference for a company, its employees and its customers. Ultimately, if managers allocate the necessary time and resources to collect and analyze customer feedback effectively, the
Data visualization puts customer feedback into context, making it exceedingly valuable to business managers around the world. Therefore, the push for state-of-the-art data visualization technologies may increase, particularly as managers search fo
American home furnishings company Restoration Hardware has recalled about 2,700 metal top dining tables. The U.S. Consumer Product Safety Commission (CPSC) indicated the table’s metal top may contain lead, presenting a lead exposure risk to
Text analytics offers a valuable service to business managers. However, the true value of text analytics extends beyond the data that managers obtain using the service. For example, consider a manager who wants to improve a company blog. This mana
Simply collecting customer data is inadequate, particularly for business managers who want to help a company stand out from the competition. However, many managers rely exclusively on text analytics in the hopes of generating meaningful customer i
Social media represents a way of life for many people. Facebook, Twitter and other social networks link individuals to one another, making it easy for people to share their thoughts and feelings about any topic, at any time. Meanwhile, social medi
Customer data is the source of many opportunities and challenges. For business managers, it is essential to collect customer feedback from across the web. But taking customer data and transforming it into meaningful insights often proves to be dif
Smartphone shoppers rejoice! A recent smartphone comparison analysis was performed to help consumers learn about the smartphone market and find the right device based on a variety of criteria. The analysis highlighted the pros and cons of the Sams
Business managers constantly explore ways to drive meaningful improvements. Now, interactive PDF (iPDF) reports make it easy for managers to analyze all of the customer feedback at their disposal. Interactive PDF (iPDF) reports display customer fe
